Quality Engineer

Who Are We?

Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh! We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks!

Our company is structured across 2 divisions – the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA.

What Are We Like?

At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose: “Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!

What Can We Offer You?

• Vacation and Personal Hours (after only 30 days!)
• Competitive Wages
• Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP)
• 401k and Profit Sharing
• 10 Paid Holidays
• Flexible Schedules
• Casual Dress Code
• Wellness Programs and Incentives
• Steel Toe Reimbursement
• Employee Engagement Programs
• One-time Home Computer Reimbursement
• And more!

NOTE: This position does not qualify for visa sponsorship.

What Will You Do?

Under the direction of the Quality Manager, the Quality Engineer will partner with Manufacturing Engineering, Product Engineering, Supply Chain and Production departments to drive continuous improvement of External and Internal Quality at Zero-Zone. The Quality Engineer is responsible for ensuring Zero Zone meets the needs of its customers by:

1. Qualification, monitoring and control of external suppliers
2. Driving a quality assurance mindset through quality at the source methodology
3. Supporting process focused quality
4. Developing, monitoring and improving quality metrics for all internal and external suppliers and processes

KEY RESPONSIBILITIES:

• Organize, analyze and present quality data leading to understanding of quality failures and opportunities.
• Lead the internal CAPA process including Root Cause Analysis for internal and external quality failures.
• Lead the SCAR process for supplier quality failures.
• Identify and complete quality improvement projects leading to measurable results.
• Utilize data-oriented methods to analyze supplier quality issues and drive improvements.
• Develop good working relationships with suppliers.
• Perform supplier assessments.
• Act as a change agent for continually improved quality.
• Facilitate cross-functional teams including Supply Chain, Production and Design Engineering to focus on critical issues related to (COQ) cost of quality.
• Understand and utilize the business ERP System (IFS)

REQUIREMENTS FOR EFFECTIVE PERFORMANCE:

• ASQ Certified Quality Engineer preferred.
• Experience with LEAN and Six Sigma
• Experience with SPC
• Experience acting as the primary communicator with all levels of the organization respective to production and process controls; corrective and preventive action (CAPA), customer complaints, risk management and product quality improvements.
• Intermediate-Advanced competency in Microsoft Office 365 suite (emphasis on MS Excel)

SKILLS/ABILITIES/SPECIFICATIONS

• Must be able to read, write and comprehend the English language.
• Must communicate clearly in written and verbal means.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients and customers.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram or schedule form.
• Possess interpersonal skills and organizational skills.
• Ability to work independently.

PHYSICAL & BEHAVIORAL:  Reasonable accommodations may be made to enable individuals with disabilities to perform these functions:

• The employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to hand or feel objects, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Requires the use of safety glasses and steel-toed safety shoes while in production areas.
• Zero Zone expects all employees to behave and communicate in a manner which will facilitate good relations with customers, clients, co-workers, and supervisors: maintaining a positive work atmosphere.